Registration Conditions
What are the registration rules for Charity Bibs?
Registrations with a Charity Bibs are subject to the same rules as normal registrations (registration fees, cancellation, regulations, etc.). For more information, refer to the registration conditions available here: Registration conditions
I made a donation, but I can't run. I want to cancel my registration. What should I do?
Registrations with a Charity Bib follow the same cancellation rules as normal registrations.
If you HAVE purchased cancellation insurance during your registration and depending on the reason for cancellation, you may be entitled to a full refund of your registration.
If you did NOT purchase cancellation insurance during your registration, no refund will be possible.
Important: Since the donation and registration fees are independent, donations are not refundable.
Registration Process
How many Charity Bibs are available?
10 charity bibs for each distances are available for runners who wish to participate.
Is there a deadline for registration?
Registrations for Charity Bibs are on a first-come, first-served basis. Registrations will remain open until all available slots are filled. There will be no waiting list.
What is the cost of a Charity Bib?
The donation cost is:
- 300 EUR for TransLantau 120
- 240 EUR for TransLantau 100
- 125 EUR for TransLantau 50
- 65 EUR for TransLantau 25
IMPORTANT : The donation and registration fees are separate.
How can I make the donation?
You can register by clicking on the '**CHARITY BIB REGISTRATION' **button. Ensure that you are logged into your MyUTMB account. A payment confirmation email will be sent automatically.
IMPORTANT: Before making the donation, we strongly recommend reading the registration conditions above.
I made the donation, how can I finalize my registration for TransLantau by UTMB® races?
Once the donation is confirmed, we will send you an invitation to register for TransLantau by UTMB® 2024.
I can't complete my registration, what can I do?
If your payment was declined, please try again later, attempt with a different credit card, or contact your bank.
I made the donation but didn't receive a confirmation email, what can I do?
If you completed the registration process but didn't receive a confirmation email, there could be several explanations:
First, please ensure that the payment was successfully processed and your account was debited. If you were not charged, please try the registration process again. If the payment was successfully processed, check your Spam folder, or contact us via our contact form in case the confirmation email did not ended up in your Spam folder.
Donation
What percentage of the donation will be donated to the selected organizations?
Not less than 75% of the donation will be given to the chosen charity. After the donation, runners must pay the registration fees for their chosen race to receive a Charity Bib.
Does my donation already include the registration fees for the TransLantau by UTMB® races?
No, the donation and registration fees are separate.
Can I receive a tax deduction for making a donation?
UTMB® Cares is registered in France. Therefore, only individuals subject to French taxes can benefit from a tax deduction. The chosen charity, HKNPIS is registered in Hong Kong, individuals subject to Hong Kong taxes can benefit from tax deduction. A receipt will be sent to eligible runners.
Can I make a donation even if I don't want to run?
Runners can make a donation through UTMB® Cares even if they don't wish to run. The donation link can be found on the page UTMB® Cares here: UTMB® Cares.
I want to cancel my donation and get a refund, is that possible?
A donation is not refundable. However, we are ready to assist you in finding an alternative solution for your situation. Please contact our team via our contact form and explain your circumstances.